From Crain's Chicago profile video - The Life of an
Entrepreneur, October 2010.
Janine Sergayis the powerhouse behind The Sergay
Group, Ltd. with expertise that enables her to empower,
develop and energize teams, team leaders, managers and CEOs across the
United States and internationally. She helps improve strategic thought,
productivity, processes, and working relationships for enhanced
Janine has over 25 years of experience helping organizations and individuals improve their effectiveness. She is a
skilled strategist, speaker, facilitator,lecturer, and organizationalconsultant.
Janine is on the Board of Trustees for Childreach International USA, a charitable organization
empowering children and youth in the USA and
Upon moving to the United States in 2004,Janine hasdelivered results in the medical, insurance, medicalinsurance, building, defence, electricity, research, banking, finance, food technology, technology, services, manufacturing, utilities, automotive, leasing,
education, development, and retailindustries, as wellas in various associations, such as The Society of Plastic Surgeons,
American College of Healthcare, American Society ofAnesthesiologists, and
American Society for Healthcare Food Services Administration, Society for Food Service
Management, and Foodservice Consultants Society International.
The work has been for strategic planning, strategic thinking and alignment, teambuilding, executive coaching, organizational needs assessment, leadership
mediation sessions, inter-department conflict mediation, dealing with change through a merger, managing change, continuous process
improvement, performance management, human resource management, stress management,
priority management, facilitation skills, project management,leadership, customer service, competency development, professional image,
coaching, mentoring, behavior-based interviewing, decision-making, presentation,
communication, influencing, persuading, negotiation skills.
Every bit of work conducted has, to date, resulted in her being asked back to do further work in the organization.
She has run her own management consulting firm since 1992 in South Africa; starting out as a one woman operation
and building it into a multi-national operation. She worked acrossSouth Africa,Africaand theUK, with some work for the European Union and with some clients such as Coca Cola andEDSfrom the States. She did work in the public, not for profit, and private
sectors and across allindustries. This also entailed working across alllevels of staff from Government Ministers, Boards of Trustees and Management
Boards allthe way to generalworkerlevels.
Janine’s area of expertise is within the organizationaldevelopment arena - from strategic planning, teambuilding, culture shifts and diversity, transformation, workflow design, needs analyses, performance management systems and training, human resources
management to training inleadership, interpersonal, intra-personal, and business improvement.
Her undergraduate honors degree in Organizational
Psychology, English and Economics, her licentiate in speech teaching (Trinity College
London), her masters in Industrial Psychology obtained cum laude, coupled with her
executive experience in retail, the service industry, and the largest utility in the
world have prepared this dynamo well for her role in successfully empowering others.
Her competencies range from diagnostics, design, strategic thinking,
development, process facilitation, soft skills training, speaking, to report writing. She moves easily from holistic big picture thinking down to the more detailed orientation and is able to assimilate information and integrate across contexts and systems on a
simultaneous basis. She is a registered Industrial Psychologist with the South
African Health Professions Council.
Born inSouth Africaand living on three different continents, she brings a rich mosaic to her
work. Thousands of people and leading companies in all manner of industries have benefited fromJanine’s keynote speeches, MBA lectures, training seminars, facilitated
strategy and team sessions, and consulting.
The purpose of this letter is to personally commend Janine for an
outstanding effort. Janine conducted and facilitated two, two-day strategic
planning sessions. Her performance and resulting outcome far exceeded
Throughout the four days, Janine skillfully drew out the more reserved
individuals while tactfully, forcefully when necessary, maintaining order among
aggressive participants. By applying her considerable psychological talents,
she ensured everyone remained engaged throughout.
In addition to the skilful application of a wide variety of tools and
techniques, within three days following each session, Janine generated and
submitted comprehensive summaries. The final report included a detailed, phased
list of strategic objectives to be developed and achieved over the near and
Over the course of a long career, one attends several Strategic Planning,
Team Building...classes, seminars, and tutorials. I can truly state that this
was the most productive, best conducted of all. Accordingly, Janine has earned
our unqualified support and admiration.